Get Gephardt
KUTV.com | Stories - Contract With Never-Ending Deadline Could Be Illegal
Wednesday, April 23 2014, 09:23 AM MDT
Contract With Never-Ending Deadline Could Be Illegal
By Matt Gephardt

(KUTV) Frank Roberts sells health insurance, primarily to seniors.

"I deal with people that are primarily on Medicare and that are in need of Medicare supplement,” he said.

Generating leads can be a lot of work. He plays the guitar at senior centers around town to meet people but mostly he get leads the old fashioned way: by calling people.

Or, when push comes to shove, "Once in a while I do use lead generator services,” Frank said.

That was the case last October. Frank says he was contacted by a Payson company called Solutions for Business and Home. Per the contract, Frank paid them $295 and in return the company promised to set up 10 qualified appointments.

“Actual appointments,” Frank said. “Not just somebody to call and make an appointment with, but face-to-face appointments."

The contract says Frank’s appointments would come within 30 days but it has been longer than that and Frank is yet to see a single lead from Solutions for Business and Home. Now the company refuses to refund franks money.

When 2News called Solutions for Business and Home, owner Don Malloch refused an on camera interview. By phone, he defended generating zero leads for Frank referring to the terms of the contract. Sure, the contract may say appointments, "in 30 days," but it also says Malloch can "extend that time." The contract also says, "There are no refunds."

Malloch also said that his business has no money, so he couldn't offer Frank a refund even if he wanted to. Malloch says he does plan to get Frank those 10 appointments that he promised but he would not offer any time frame for when.

Frank is not holding his breath. “Well that could be forever,” Frank said.

2News spoke to a contract lawyer who said that a contract with a never ending deadline, like the one offered to Frank is probably not a legal contract. That determination would ultimately be up to a judge to decide. Franks next step to reclaim his $295 would be small claims court.

(Copyright 2012 Sinclair Broadcasting Group)
Contract With Never-Ending Deadline Could Be Illegal

News Photos & Videos - Submit Your Photos Here


More Gephardt Stories

Comcast Scam Investigation
Insurance bills for out-of-network hospitals
Late mail delivery investigation
Good Question: How did running with bulls tradition begin?
FedEx fined for drug deliveries, back to school prices rise and Utah unemployment drops further
Yellow Page scammers targeted by FTC
Airline fees, Google looks at security flaws and Microsoft announces layoffs
Comcast in damage control, automaker recalls continue and Hersheys instates a price hike
Illegible finger prints stall adoption
Citigroup pays for mortgage crisis, president pushes infrastructure projects and a new Airbus
Good Question: Why does a soccer ball bend?
Disabled woman loses benefits because of prepaid funeral plans
FTC Complaint: Amazon got rich off unauthorized in-app purchases
Woman's vehicle seized by police after bogus police report
McNeil trial witness now allegedly a deceitful contractor
RSL fans towed despite paying to park
Costly colonoscopy following a man's belly ache
Good news for job hunters and celebration cost on the rise
Arizona baseball games blacked out in Utah
Gas prices hit six year high, no guns allowed in Target and Google buys Songza
FTC seeks hundreds of millions from T-Mobile for cramming
FTC: T-Mobile made millions with bogus charges
Women's football league leaves supporters hungry, for cookies
Good Question: "Can you be arrested for not paying a debt?"
Cable company stands up customer thrice
L'Oreal's deceptive advertising, GM recalls additional vehicles and new airline threats
Kleargear ordered to pay $300k to Utah couple
Supreme Court rules against internet television streaming company
What to do when winning doesn't pay
Isolation at work, home prices jump and AT&T/DirecTV merger
Bundling delay costs consumer
Airbag recalls, Americans struggle to save and pushing for paid maternity leave
Good Question: "Why do grads wear square-caps and gowns?"
Smartphone kill switch lowers theft, Google encourages girls to code and Harley Davidson goes electric
Auto-warranty company slow to give refunds in Utah, nationwide
GM recall lawsuit, fed talks interest rates and Amazon reveilles new phone
Luggage lost for more than a year
Home construction slows, Dr. Oz testifies and tech companies target home security
Good Question "What if you leave your mail in the box?"
More GM recalls, PF Chang credit issues and Priceline merges with OpenTable
Soccer hooliganing: Scams target fans
Possible gas price spike, beer makers slow the flow and Hobby Lobby's deceptive advertising practices
Glitch shows Medicaid recipient underpaid
Frequent flier changes, Amazon's aggressive negotiations and Subway strikes deal with Keurig
Lender error leaves man with huge student loans
Utah's small business grade, smart phone wallets and Microsoft boasts games at E3
Fine Print Allows Movers Unlimited Time to Deliver
Milk Prices Rise, Amazon's New Payment Method and Job Growth Numbers
Good Question: Is Throwing Out the First Pitch Hard?
GM Recall, Beastie Boy Lawsuit and Americans Finical Happiness
Jewelry Store Balks on Honoring Promised Warranty
UPS Shipment Destroys Valuable Packed by the UPS Store, Denies Insurance Claim
Airline Profits, New Sam's Club Cards and GM Recall Announcement Coming
Man Out $15,000 after Bank Loses Deposit
Utah Security Company Accused of Deceiving Consumers to Make Sales
Good Question: Is the No Texting and Driving Law Working?
Understanding Yummy, Library of Congress and Reading Like Your Rich
$25,000 Reward Offered for Evidence of Door-to-Door Sales Fraud
Credit Union Preempts Data Breach Issues, Tax Scams Continue and Apple to Buy Beats
Mortgage Company Declares Woman Bankrupt
Advertise with us!

 

Pay It Forward
Fresh Living
Family Matters
Road Trippin
Hooked On Utah

Advertise with us!