Tuesday, June 18 2013, 09:14 AM MDT
Wrong Man Gets Six Years Of Harassing Debt Collection Calls
Reported by Matt Gephardt
Produced by Michelle Poe and Cindy St. Clair
(KUTV) It is certainly not unheard of for a debt collector to call the wrong person especially for people who have common names. If you need proof just ask the Andersons, Jones' and Smiths of the world. But for Doug Dansie, what started as simple mistaken identity has turned into a massive hassle.
For six years, Dansie says he has been getting the same phone call from a debt collector trying to collect on a student loan. Doug is not some deadbeat who hasn't paid his bill. The collectors have got the wrong guy.
“I've explained over and over and over this person has, not to my knowledge, ever lived here.” Dansie says he has repeatedly told the collector.
Dansie says they are calling for someone with the same last name as him, someone that he says he does not know. But telling that to the collection company isn't getting him anywhere.
“They said, ok we'll take you off the list, or well this is a new company, we didn't know any better.” Dansie said. “The calls will go away for a few weeks or a month then it starts up again.”
Tired of the calls, Dansie decided it was time to Get Gephardt.
The company who is currently calling is the Educational Credit Management Corporation. Get Gephardt called the company on Dansie’s behalf. In response, we got a statement from Dave Hawn, the company's chief operating officer. Hawn says the account has only been handled by Educational Credit Management Corporation since March and he says that they have only called Dansie four times. Still, after our calls, Hawn says he "took immediate action to correct our records."
And just like that, silence for Doug Dansie. After six years, the collection calls have stopped.
According to the Fair Debt Collection Practices Act, a debt collection company must stop calling you if you write them a letter asking them not to contact you anymore. That rule even goes for people that do owe a debt. If the company continues to call, you can take them to court and get a little money.
(Copyright 2013 Sinclair Broadcasting Group)