Wednesday, April 23 2014, 09:23 AM MDT
Christmas in July; Neighbors Fight Light-Hanging Company
By Matt Gephardt
Produced by Cindy St. Clair
Edited by Ryan Malavolta
Photography by Dan Dixon and Matt Michela
(KUTV) K.C. Ivins' West Haven home is unexpectedly festive this summer. Her house is still decorated with Christmas lights.
In November of 2012, K.C. hired a company called A Holiday Light, LLC to decorate her home. K.C. paid $200 for the lights to be installed and also taken down.
K.C. wants them down and the company has repeatedly promised to return but they never show up.
Char Carter lives down the street from K.C. She also paid A Holiday Light LLC to hang and remove her Christmas lights. She says that she, too, has tried multiple times to schedule the removal with A Holiday Light, LLC without the job being done.
Eventually, Char took down the lights herself after the sun began to damage the colored bulbs. Now she wants a refund for the job that was not completed but A Holiday Light will not return her calls.
Frustrated, these neighbors decided to Get Gephardt to investigate.
Get Gephardt also tried several times to contact A Holiday Light, LLC but our calls were not returned. We dug deeper looking at Utah state records and found that A Holiday Light’s registration to do business in Utah expired way back in 2011. Those same records listed a Kaysville, Utah address as the company headquarters and a registered agent, Joseph Clark Dunford.
Get Gephardt went to the address looking for Dunford. It was a home in a residential neighborhood that still had Christmas lights displayed. The person who lived in the home told me that Dunford had moved out but knew how to reach him. A few hours later, I finally heard back from Dunford.
On the phone, Dunford told me that he would not be removing K.C.’s lights.
"I don't want to fulfill my end of the obligation because they definitely didn't fulfill theirs,” he said.
Dunford said he lost money on K.C.'s job because he had to return to her home multiple times. On the phone, he blamed K.C. for having to return to the home saying there were scheduling errors that were her fault. The statement contradicts an email that Dunford sent to K.C. in January in which he took the blame for the scheduling errors, “sorry for the issues this season getting out there when we had scheduled to do so."
Still, Dunford refuses to finish the job for which he was paid.
"Honestly, I probably spent $400, $350 to $400 to put up their $200 Christmas light job," he said.
As for Char, Dunford said she deserves a refund.
“They were great people,” Dunford said of Char and her husband. “I have nothing against them. They took down their own lights. I would give them a refund."
But Dunford says he can’t give her a refund because he is broke and the company is bankrupt.
(Copyright 2013 Sinclair Broadcasting Group)