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Police warn Netflix users about phishing scam

STATEWIDE, Maine (WGME) - Police say if you are a Netflix customer and you receive an email asking you to update your membership information, don’t respond.

Police say Fire Eye Labs reported an active campaign to obtain personal and financial information from Netflix users is being conducted in the U.S.

Netflix users are receiving an email claiming to be from the company asking them to update their Netflix login information, according to police.

After providing this, a second screen appears which asks users to validate their payment information by providing:

  • Name on credit card
  • Card Number
  • Card Expiration Date
  • Card Security Code
  • Social Security Number


After Netflix customers have provided their information on the fraudulent website, they are re-directed to the actual Netflix homepage.

Police say the phishing email looks surprisingly realistic and uses legitimate servers that were compromised, so security software may not recognize the email as a phishing attempt.

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