Check Your Health: Receiving immediate mental health help

Check Your Health - Behavioral Health Access Center

(KUTV) – If you need immediate help with your mental health and do not know what to do, the Behavioral Health Access Center at Intermountain LDS Hospital can help.

The center can help with any mental health issue. That includes depression, anxiety, suicidal thoughts, psychosis and substance abuse.

Anna McMillan at the Behavioral Health Access Center said the center is basically instant care for mental health.

The access center is a good place to come if you feel you are in immediate crisis or if you just feel like you need help. Patients will receive treatment right away from licensed behavioral health professionals.

“You walk in and you say, ‘I would like to be seen.’ You give your name, they register you, then you sit in a waiting room just like you were at a doctor's office,” said McMillan.

After an evaluation, a crisis worker and psychiatrist will help decide what the next step should be. The center will help the patient find therapy or follow-up medication management. The center usually has patients placed with the appropriate doctor within a week.

Everyone is welcome to visit the center. It does not matter if you already have a doctor or if you do not have health insurance.

“We are able to see anyone who walks through the doors we do not turn anyone away regardless of ability to pay,” said McMillan.

The Behavioral Health Access Center is the first of its kind in the Salt Lake Valley. It opened in January 2018 and has helped more than 2200 patients in that time.

“We really have tapped into a whole new population. We are now seeing those people who are less acute than those who would go to the emergency department; those individuals that need help, but are not quite ready to call 911,” said McMillan.

The behavioral access center is open 24/7. Walk-in hours are from 10 am to 10 pm. Outside of admitting hours, patients should visit the Intermountain LDS Hospital emergency department. Patients can then be transferred to the center to see a psychiatrist. There is a psychiatrist available at all hours.

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